We Are IT technicians have been trained and/or certified to perform routine maintenance, repair, service, and development work as pertains to a wide variety of Information Technologies.  However, We Are IT is not an authorized service dealer.  We Are IT and its agents shall be  released, indemnified, and held harmless from liability for any claims or damages of any kind or description that may arise from any work performed, unless it is caused by severe negligence of We Are IT or its agents.  Further, We Are IT is not responsible for any data loss which may occur as a result of work done.

We Are IT works on the assumption that the expressed owner or authorized agent(s) thereof have requested any work to be completed by us.  In the event that such authorization has not been given to the requesting party, the requesting party assumes all liability for any claim made as the result of work rendered by We Are IT, including those claims which assert negligence on the part of We Are IT.

Any support services rendered by We Are IT may void  established warranties or service commitments on the systems that work is requested for.  Client assumes all responsibilities in this regard.  We Are IT does not assume any liability or warranty in the event that manufacturer warranties or service commitments are voided.

We Are IT offers no verbal or written warranty, either expressed or implied, regarding services or repairs rendered.

Clients expressly waive all claims against We Are IT for any damages or data losses that are incidental to any support services rendered by We Are IT.

All sensitive information, such as login credentials or passwords, will be treated as confidential, and will be used solely as designated for client purposes and will not be otherwise stored or shared.  

We Are IT issues most invoices on a NET30 basis.  New clients, or clients with a history of late payment, may be required to pre-pay for services, or may be required to provide earnest money from which to pay future invoices.  Products may require pre-payment regardless of client payment status.  Clients with overdue invoices may be denied any services until their accounts are brought current.  Additionally, fourteen (14) days after an account has been rendered past due, any subscriptions may also be suspended until their accounts are brought current.  A $45 account reinstatement fee may be assessed prior to resuming subscriptions or services.