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In-kind services provided by We Are IT in 2025
Computer Repair, Systems Design, & Web Design
From a frustratingly slow computer and a printer that won’t connect, to a critical virus removal or a new Wi-Fi network setup, we are the experts who make your technology work for you. We offer fast, reliable repairs for laptops and desktops, troubleshoot tricky operating system issues, and provide the straightforward tech support you need to get back to your digital life, stress-free.
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We Fix.
Hardware & Software Maintenance & Repair, Virus & Malware Removal, Data Backup Solutions, Networking Solutions
We Are IT specializes in Laptop and Desktop computer repair, for both Windows and Mac. We also provide remote cleaning services for Virus and Malware Removal, including a highly effective Antivirus solution. We Are IT performs Software Installations for various business needs.
Computer Repair • Virus & Malware Removal • Data Backup & Recovery • Remote Service & Monitoring
We Design.
On-Site Networking, Digital Cloud Architecture, Modern Collaboration, Microsoft Infrastructure, Website Design & Maintenance
For us, design is about more than just visuals; it’s about building the digital architecture your business needs to be productive and secure. We specialize in designing and implementing the complete framework for modern collaboration. This includes robust office network setups, Microsoft Entra for seamless identity management, and Intune for streamlined device control. We strategically scaffold your Microsoft Teams and cloud storage to create an intuitive, secure environment for file sharing and teamwork. And while we’re building your digital foundation, we also provide the web and graphic design services to ensure your brand is presented professionally.
Networking Solutions • Microsoft Architecture • Cloud Services • Website Design & Maintenance
We Care.
We offer a significant discount for nonprofits. Our profits are reinvested in our parent nonprofit organization, Ngage New Mexico.
We have enhanced the capacity of local small businesses and nonprofits, so they are able to serve more people, hire more employees, and boost our local economy. We Are IT strives to be a socially responsible company and we do this in part by offering nonprofit organizations a special discount for our services.
We Are IT : Proudly Representing Las Cruces and the Greater Doña Ana County Communities
Some Words from Our Clients
Based on 50 reviews
These people definitely know their stuff!
Jonathan Boldt
Excellent response time. My home computer issues were quickly remedied. Thank you!
Glen Blasdel
Great service, fast, and at a good price!
Javier Cabrera
Robert did a great job! He was patient while waiting for us to search for passwords, recommended a cable we needed, and sent me a link for it so I could easily order it. I would definitely trust him to help with future computer problems.
Linda Keener
They provide Great service we have used them for the past 2 years!
Justin Gerges
Loved the coaching and valuable information! Looking forward to seeing the final outcome.
Tonya Bellows
I cannot explain how HARD Robert worked to fix my problem. My business account was hacked, calling him was a shot in the dark. Took me in immediately and spent about 2-3 hours fighting this issue. THIS IS THE KIND OF PEOPLE YOU WANT WORKING ON YOUR THINGS! Bring your business where they will treat your things like their own. THANKS FOR THE HELP ROBERT!
Janet Cortez
Robert is THE guy to go to when it comes to working on my computers or phone. He is knowledgeable, kind, and explains things well. I have complete confidence in his work. Plus, you get the added bonus of playing with his dog Buddy if you’re lucky enough to have Buddy come to your appointment.
joni newcomer
Daisy A Maldonado
Jo
They restored my laptop. I'm virus free.
Vivian Chavez
Fast response, knowledge staff what more could you ask for!
Robert Garcia (KF5VLZ)
This work was excellent. The machine(s) work better than before and we recommend them.
nancy ryan
They have a quick turn around for my IT issues.
Daisy A Maldonado
ROBERT AND THE CREW FROM IT ARE LIFE SAVERS!! I USE THEM FOR ALL MY IT ISSUES!! THANK YOU!!
Savannah Ordonez
Beverly Longoria
If you need computer help, this is the company to call. They helped my Dad with his. they were patient and understanding. Give them a call when you need help.
Jo Reed
Thank you so much, for your quick response and help us to solve our IT issues diligently, that was great!! You are an awesome team and an asset to our community.
Lucia V. Carmona
Robert Reno and the We Are IT staff have come to our rescue on so many occasions. I do believe Robert is an IT magician! They are also quite good at helping out with all kinds of routine IT tasks. I especially appreciate the fact We Are IT was created by a NM nonprofit for NM nonprofits (and others). This is apparent in the fact that they can translate IT into terms that we nonprofit folks understand and value. Today Robert provided a quick tutorial on how to make sense and use of my google analytics. I had no idea...!
wwintermute1
The changes Leo made in our website were done exactly as we asked and will be very helpful for us moving forward in our work on behalf of Maya weavers in Chiapas, Mexico.
Weaving for Justice
We have utilized the services of We Are It, LLC a couple of times. Mr. Robert Reno, Technician, has provided exemplary service on both occasions. Very professional and most of all, prompt in answering all of our questions and ensuring everything is working correctly.Definitely will be utilizing their services as needed. Highly recommend!
Robert
We Are IT is a life saver whenever I am having technology problems with new technology that I need to use to keep up with multiple responsibilities in many organizations. They keep my computer free of dangerous virus and malware problems with their affordable monthly check ups. It's like having a good doctor for all your computer needs.
Jane Asche
I am so pleased to have my newish HP laptop back. The fan went out and Thomas kept me in the loop on how long to get the part and repair the computer.This is the second time I've used their services, and A+ all around!
nancy breese
We are IT is awesome! We Are IT handled the back end of our virtual Estate Planning Institute via zoom webinar. Robert and his team met with us beforehand and discussed what our needs were, was very responsive to emails, and did a great job on the day of our event! They set everything up for us and walked attendees through any difficulties they were having. Would definitely recommend using them for any of your IT needs! We will definitely be giving them a call for any more virtual needs that we may have.
Community Foundation of Southern New Mexico
These guys are very personable, warm and friendly.They will patiently explain your issues and work very quickly to get multiple problems solved...
David S.
We received five star service at home from Thomas. WeAreIT is my go-to for tech support.
Rorie Measure
Great team and great customer service. “We are it” are managing IT services in my office and they are very good at what they do. Robert and Thomas are awesome guys and they know what they are doing, they do it fast and they Do it right.
Wael Borham
Robert at We are IT was amazing. Not only was he able to remotely set up my computer because of social distancing, he installed programs I needed, changed my desktop to be more manageable for me, and reminded me that passwords for EVERYTHING was a really good idea. We are IT is my go-to place for all of my computer problems and I couldn't be happier.
Carrie Hamblen
We Are IT handles all of our business IT needs at Community Action Agency of Southern New Mexico (CAASNM). Their staff is friendly, responsive, and well-versed in their fields. These qualities ensure top-notch customer service. They are consummate problem-solvers and are able to offer assistance with everything from basic computer issues (i.e. troubleshooting a buggy PC) to website design and coding. Highly recommended!
Marcus Crawford
What great and timely service from We Are It! I had several "issues" with new gadgets and Thomas fixed them all in a little over an hour. He was presented...
Nancy H.
My girlfriend uses this Company at her place of business and she referred them to me. I called this company & Robert came out the same day to help me with a urgent business project involving taking data off 4 computers & putting all on flash drives.
Robert was patient & extremely helpful in helping me make this all happen.
I can't say enough good things about Robert & this Company...
And yes..I will use them again!
Robert was patient & extremely helpful in helping me make this all happen.
I can't say enough good things about Robert & this Company...
And yes..I will use them again!
Maureen McTee Atkins
Robert Reno has been so helpful for us for the last few years! He has added security features to our computers, added programs for writing our book, and quick to help with small agravating issues like type size reducing so small that reading emails was a challenge. He recently transferred data & programs from one computer to another and handled many small items while downloads were in progress. Quick response, very knowledgeable, pleasant, not overly expensive - we recommend the service & staff!
J. Pat & Cindy Breedlove
Awesome! Great customer service on getting you and your computer happily working again. I've got to them several times and they always found and corrected the problem . Thankful there is a place like this . It takes a ton of stress off having a computer fixed quickly and well.
LuAnne Burke
Hard working team that gets it right! A joy to work with.
Jerry Prochazka
Terrific group of professionals. Working with Cash, Will, Robert and Summer has been a exceptional experience. They all know what they are doing and I am grateful for their help in getting my business up and running. Thanks to a great team!
Mary Jane Embury
Thomas was instrumental in setting up the scanning capability for my printer/pc. He needed and displayed much expertise and patience in helping me. Over time, he and Robert, have been exceptionally helpful in assisting me with working all aspects of the computer
david inieich
The team at We Are IT are fantastic! They have fixed every issue I've had with my computer (they do it through AnyDesk app so they can sign into my computer - it makes it so easy!). They are also helping me design my website and doing a great job. Love these folks!
joni newcomer
I had an issue with my laptop that had me stumped. Robert wasted no time with troubleshooting, diagnosing and resolving the issue. What I thought was going to be a very expensive repair turned out to be extremely reasonable. On top of this, I had my working laptop back in business on the same day. Expectations exceeded, I highly recommend We Are IT, I will be back!
Orlie Garcia
Patrick Matthew Montelongo
They have really been a big help with getting our social media going.
Michael Stephens
Nasaria Joaquin Aguas
Beatrice Mendoza
We Are IT is very knowledgeable in their services! Check them out !
Alexxis Renteria
Great people to work with, they have always been very helpful in all my computer needs, and very patient as I am not very computer literate.
Adela Trujillo
Whenever I need IT services we use We Are It. They are always prompt, professional and clear up any problems I may be having. Thanks!!
Jennifer Stewart
The staff are professional, insightful and flexible. Three key components in any successful endeavor. We Are It assisted our company in launching a new...
David A.
Evelyn Madrid Erhard
Best service around. I am not computer savvy by any means, Mr. Robert Reno explained to me, in a way that I could relate, what was wrong with our laptop and what he needed to do to fix it. He also told me what needed to be done to prevent the issue from reappearing. I dropped my laptop off a little before noon and had it back by 4:00 pm the same day! Staff was very courteous and helpful!!! I will definitely be using WE ARE IT for all our future computer issues and will definitely recommend to all my friends and family !!!! Thanks again!!!!!
Eileen Garcia-Garrick
Now why didn't I think of a perfect company name and logo like that? Dang! I LOVE iT! (sorry...couldn't resist that one)
Connie Kronberg
Sherry Graves
A Company With A Mission
CREATIVE & AFFORDABLE SOLUTIONS FOR OUR COMMUNITY
Ngage New Mexico (Ngage) functions as a Doña Ana County nonprofit resource headquartered in Las Cruces, NM. It excels in engaging the community to make change happen. With a current focus on education and nonprofit capacity-building, Ngage embraces the values of collaboration, consensus-building, social justice, racial equity, and data-informed solutions for the betterment of the entire community.
Making a Difference
Ngage’s primary role consists of serving as a backbone organization for a collaborative education initiative called the SUCCESS Partnership — a “prenatal to career” community-driven initiative. Issues addressed include early childhood education, K-12 success, access to higher education, and workforce development.
We Are IT is fully owned by Ngage New Mexico as part of their sustainability plan for the long term of the SUCCESS Partnership programs. We Are IT provides IT support to area nonprofits which directly fuels Ngage’s capacity building efforts and is crucial to delivering much needed technical assistance to a greater number of organizations.
Meet the Team
Robert Reno
Operations Manager
I have over 25 years of experience in the industry. I specialize in programming and application development, networking, and overall computer technical support (software is my thing!). When not at the office, chances are I’m in my garden or on a mountain trail.
Harry Prescott
Technology Specialist
My name is Harry Prescott. I’m a 8-year veteran of the US Army and I’ve been working with computers in some compacity for over 25 years. I hold a Associates in Computer Science from DACC and Bachelors in Individualized Studies. Additionally, I’m actively certified with CompTIA, holding certificates in A+, Network+, and Security+.
I have expert-level repair skills with Windows OS troubleshooting, network diagnostics, and computer assembly.
Computers and technology are my passions, in work and life, and I’m always pushing myself to learn new technologies and techniques.
I love tinkering and breaking (then fixing) new gismos, gadgets, and software to get the most out of them and learn something along the way.
In my spare time, I pride myself as a family man. You’ll find me wherever kids and families can have a fun time.
Yasmine Ruggerio
Office Coordinator
Buddy
Brand Ambassador
I’ve been with We Are IT since I was just a pup! When I’m not greeting guests or guarding the frontier, I’m probably hunting for snacks (has anyone mentioned that I like snacks?). Come by and say hello (just don’t forget the snacks)!